Romance in the Office
As usual in the month of February office romance becomes a hot topic. This is not to say that relationships between co-workers do not exist during the other eleven months of the year. Consider how...
View ArticleE-mail – Be Brief, But Not Abrupt
How many e-mail messages do you receive that are not personalized in any way? The sender goes straight to the message without ever acknowledging you by name? The communication ends just as abruptly...
View ArticleInbox Overload
Are you buried in your inbox? Are you inundated with messages every time you check your e-mail? If you can answer “no” to those questions, you are in a class by yourself. Most of us receive more e-mail...
View ArticleA Different Perspective on Networking
All business people are networkers whether they realize it or not. Some are more effective than others. Some work at it with purpose; others wander aimlessly through the process. Every time you meet...
View ArticleEight Etiquette Tips for an Effective Business Apology
In the past few weeks we have been inundated with stories about the outrageous behavior of Serena Williams at the U.S. Open, Kanye West at the VMA’s and Joe Wilson during a joint session of Congress....
View ArticleSOLDLab Features My Article: Top 12 Rules of Social Media Etiquette
SOLDLab is featuring my article “Top 12 Rules of Social Media Etiquette” in their May issue of SOLD. This issue features a topic of social selling which is a topic I’m sure will interest many of my...
View ArticleSmiling is Good Manners and Good for Business
Did you know that May is National Smile Month? Depending on where you live in the world, you may not. It actually began in the United Kingdom and is now one of the biggest not-for-profit events in...
View ArticleThe Secret to Attracting More Customers
As I travel around the country and the world, I am constantly struck by the lack of manners today. Few business people seem to place any value on common courtesy, which translates into customer...
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